Returns & Exchanges

At Rosalique, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for any unopened and unused products. If your order isn’t quite right, our dedicated team is here to ensure a smooth and easy exchange or refund process.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and reason for return to receive your unique return authorization code.

• 2.
  Prepare the Package

  Ensure the product is in its original, unopened packaging and securely wrap the item to prevent any damage during transit back to our warehouse.

• 3.
  Ship the Item

  Affix the provided return label or address the package to our returns facility, ensuring you obtain a proof of postage receipt for your records.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned item, we will process your refund to the original payment method or dispatch your requested exchange within 5-7 business days.